Risotto Raises $10M Seed To Use AI To Make Ticketing Systems Easier To Use
Risotto AI secures $10M seed funding to automate support tickets with reliable, enterprise-grade artificial intelligence workflows.
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Risotto Raises $10M Seed To Use AI To Make Ticketing Systems Easier To Use
Risotto AI Raises $10M to Transform Help Desk Ticketing Risotto AI has raised $10 million in seed funding to automate help desk ticket resolution using artificial intelligence that actually works in complex enterprise environments. The startup tackles a persistent pain point for support teams: repetitive tickets that drain human agents' time while delaying customer resolutions. Unlike generic chatbots, Risotto integrates directly with existing ticketing systems like Jira to autonomously solve issues—without hallucinating or escalating simple problems unnecessarily. Credit: Risotto The round was led by Bonfire Ventures with participation from 645 Ventures, Y Combinator, Ritual Capital, and Surgepoint Capital. This influx of capital arrives as enterprises urgently seek AI tools that deliver measurable efficiency gains rather than flashy demos that falter in production. For companies drowning in support backlogs, Risotto's approach offers a pragmatic path toward meaningful automatio…
