Salesforce announces Agentforce 360 as enterprise AI competition heats up with smarter agent tools and Slack AI.
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Salesforce Unveils Agentforce 360 Salesforce Announces Agentforce 360 As Enterprise AI Competition Heats Up Salesforce announces Agentforce 360 as enterprise AI competition heats up, marking a major leap in its AI-first strategy. The company introduced its upgraded AI agent platform ahead of Dreamforce 2025, signaling a bold move to attract more enterprise clients amid intensifying competition from OpenAI, Anthropic, and Google. Image Credits:Justin Sullivan / Staff / Getty Images A Smarter Generation Of AI Agents Agentforce 360 expands Salesforce’s vision for autonomous, enterprise-ready AI agents. The new platform allows teams to create, train, and deploy AI-powered assistants directly inside Salesforce products and Slack.
This release emphasizes flexibility — a key advantage as businesses demand AI systems that adapt to real-world, nuanced scenarios. Agent Script: Smarter Prompts For Smarter Agents A standout feature of Agentforce 360 is Agent Script , a new AI prompting tool set to enter beta in November. This feature en…