AI

Amazon Q Business Now Lets Companies Build Public Chatbots

Amazon Q Business update lets companies build public-facing chatbots without user login, boosting customer support and engagement.

Matilda

Amazon Q Business Now Lets Companies Build Public Chatbots

Amazon Q Business Update: Build Public-Facing Chatbots with Ease Businesses searching for a seamless way to build public-facing chatbots now have a powerful new option with Amazon Q Business . Amazon has announced an exciting update to its AWS-hosted AI assistant, enabling companies to create chatbots that customers can access without requiring authentication. With anonymous user access , brands can now deploy intelligent, generative AI-powered chatbots across websites, support portals, and product documentation hubs — dramatically improving customer engagement and self-service experiences. Image : Google Amazon’s latest upgrade to Q Business means businesses can leverage AI to answer technical questions, navigate support content, troubleshoot issues, and provide product information — all without users needing to log in. By supporting anonymous access , Q Business makes it easier than ever to offer frictionless support while optimizing operational costs. Companies buil…

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