eBay Enhances User Experience with AI-Powered Fast Shipping & Local Listings
eBay uses AI to improve shipping estimates and local listings, enhancing user experience.
Matilda
eBay Enhances User Experience with AI-Powered Fast Shipping & Local Listings
eBay announced on Thursday that it has updated its platform to help buyers find fast-shipping items and local listings, thanks to changes to Search item cards and additional usage of AI. Image Credits:Alexsl / Getty Images The company is making it easier to identify items with fast delivery, as search item cards now display delivery range estimates for all fast shipping items. It has also added a “shipping and pickup” filter that allows customers to find items with fast shipping times. Plus, they can use this filter to find items that are available via local pickup. eBay has rolled out an update to item cards that shows potential buyers how long it would take to drive from their location to the item’s location. eBay says since its seller network is global and decentralized, it was hard for predictive models to deliver accurate shipping and delivery estimates in the past. However, eBay invested in AI to overcome this challenge by consid…