Atomicwork: Disrupting IT Service Management with AI-Powered Automation
AI-powered Atomicwork replaces traditional IT service management with automated workflows and AI agents for faster employee support.
Matilda
Atomicwork: Disrupting IT Service Management with AI-Powered Automation
Atomicwork, a SaaS startup founded by Indian entrepreneurs, has secured $25 million in a Series A funding round led by Khosla Ventures. This investment fuels the company's mission to revolutionize enterprise IT service management (ITSM) by deploying cutting-edge AI agents. Atomicwork aims to replace traditional, often cumbersome systems like ServiceNow with a modern, AI-driven experience, simplifying communication and service delivery between employees and their organizations. In today's rapidly evolving digital landscape, businesses face the constant challenge of providing seamless support and readily accessible information to their employees. While the IT service management (ITSM) market offers solutions to address these issues, their implementation can be time-consuming and resource-intensive. The rise of artificial intelligence has offered a glimmer of hope, yet even AI-powered chatbots often rely on legacy enterprise systems operating behind the scenes, such as ServiceNow…