Verizon's Fee Creep: Another Price Hike for Wireless Customers

Verizon's Fee Creep: Another Price Hike for Wireless Customers

Verizon, a major wireless carrier, is once again implementing a fee increase, adding another layer to the growing frustration of its customers. This latest move highlights a common practice among wireless carriers: the art of "fee creep." What is Fee Creep? Fee creep is a strategy employed by companies, including wireless carriers, to gradually increase costs without explicitly raising their base rates. This is often achieved by introducing new fees, increasing existing fees, or obfuscating charges within complex billing structures. Verizon's Latest Fee Hike Starting December 18th, Verizon wireless customers will see an additional $0.20 per line added to their monthly bills. This increase applies to both voice and data-only lines, affecting a significant portion of Verizon's customer base. While the individual increase may seem minor, the cumulative impact on millions of customers can be substantial. The Excuses To justify these fee hikes, carriers often cite rising operat…