PayPal Hires HP’s Enrique Lores As Its New CEO

PayPal CEO Enrique Lores replaces Alex Chriss after Q4 miss. What the HP veteran brings to revive the payments giant's growth trajectory.
Matilda
PayPal Hires HP’s Enrique Lores As Its New CEO
PayPal CEO Shift: HP's Lores Steps In After Earnings Shock PayPal has named Enrique Lores—former HP chief and current board chair—as its new CEO and president, replacing Alex Chriss after just 17 months at the helm. The surprise leadership change arrives alongside disappointing fourth-quarter results that missed Wall Street expectations and triggered a nearly 18% premarket stock plunge. Investors reacted sharply as PayPal also slashed its full-year profit forecast, signaling deeper operational challenges beyond a single earnings miss. The board explicitly cited execution speed that "was not in line with expectations" given accelerating shifts across payments and commerce. Credit: PayPal Why the Sudden Leadership Pivot? The board's language reveals mounting frustration with PayPal's transformation pace under Chriss, who joined from Intuit in September 2023 with promises to reposition the company as a commerce platform rather than just a payments processor. Despite lau…