EU Says TikTok Must Disable ‘Addictive’ Features Like Infinite Scroll, Fix Its Recommendation Engine

TikTok EU regulators demand removal of infinite scroll and compulsive design features under Digital Services Act scrutiny.
Matilda

TikTok Faces Landmark EU Order to Disable Addictive Features Immediately

European regulators have issued a stunning preliminary ruling demanding TikTok dismantle core features designed to maximize user engagement—including infinite scroll, autoplay, and its algorithmic recommendation engine. The European Commission alleges the platform deliberately engineered compulsive usage patterns that harm minors and vulnerable adults, violating the bloc's strict Digital Services Act. TikTok must now redesign its interface to include mandatory screen-time breaks and eliminate design elements that trigger "autopilot mode" scrolling behavior. The company has categorically denied the allegations and pledged to challenge the findings through all available legal channels.
EU Says TikTok Must Disable ‘Addictive’ Features Like Infinite Scroll, Fix Its Recommendation Engine
Credit: Chukrut Budrul/SOPA Images/LightRocket / Getty Images

What the Digital Services Act Investigation Uncovered

The European Commission's enforcement team spent months analyzing TikTok's internal design decisions, user behavior metrics, and risk assessments required under the Digital Services Act. Investigators discovered the platform failed to conduct adequate safety evaluations before rolling out features proven to encourage compulsive use. Most alarmingly, TikTok allegedly ignored critical warning signs like late-night usage spikes and repetitive app-checking behaviors—indicators strongly associated with diminished self-control and digital dependency.
Regulators emphasized this wasn't accidental oversight. The Commission's statement explicitly describes these design choices as intentional mechanisms to override user intentionality. By flooding feeds with algorithmically curated content without natural stopping points, TikTok allegedly created what behavioral scientists call a "variable reward schedule"—a psychological trigger famously used in slot machines to sustain engagement through unpredictable dopamine hits.

The Four Features Flagged as Harmful

Infinite scroll emerged as the primary target in the Commission's findings. Unlike traditional platforms with pagination or natural breaks, TikTok's endlessly replenishing feed eliminates cognitive off-ramps that help users disengage voluntarily. Autoplay functions compound this effect by removing even the micro-decision to tap "next," while hyper-personalized push notifications strategically interrupt daily life to pull users back into the app ecosystem.
But the recommendation engine itself drew the harshest criticism. Investigators noted how TikTok's algorithm rapidly profiles new users—sometimes within minutes—to serve increasingly engaging content that exploits psychological vulnerabilities. For teenagers already navigating identity formation and social validation, this hyper-targeted content stream allegedly accelerates compulsive checking behaviors that interfere with sleep, academic performance, and real-world social development.

The Neuroscience Behind "Autopilot Mode"

The Commission's language about shifting users into "autopilot mode" isn't metaphorical—it references established neuroscience research on habit formation. When interfaces eliminate friction points between actions (swipe → instant new video → swipe), the brain's prefrontal cortex—which governs intentional decision-making—gradually disengages. Meanwhile, the basal ganglia, responsible for automatic behaviors, takes control.
This neurological handoff explains why users often report opening TikTok "without thinking" or losing track of time during sessions. Researchers have documented similar patterns in gambling addiction, where seamless interaction loops bypass conscious choice. The Commission cited multiple peer-reviewed studies showing these design patterns measurably reduce users' ability to self-regulate screen time, particularly among developing adolescent brains still building impulse control circuitry.

TikTok's Forceful Denial and Legal Strategy

In a strongly worded statement, TikTok rejected the Commission's characterization as "categorically false and entirely meritless." Company representatives emphasized their existing suite of well-being tools—including screen time management dashboards, bedtime reminders, and "Take a Break" prompts—as evidence of proactive user protection.
The platform also highlighted its transparency reports and cooperation with EU regulators throughout the investigation. Legal experts anticipate TikTok will challenge the preliminary findings through the European Court of Justice, arguing that engagement-optimizing design isn't inherently harmful and that users retain ultimate control over their usage patterns. This sets up a landmark legal battle testing whether regulators can mandate specific interface changes rather than merely penalizing content violations.

What TikTok Must Change—And By When

Should the preliminary findings become final—which typically happens within four months unless successfully contested—TikTok faces a strict compliance timeline. The Commission demands immediate disabling of infinite scroll in EU territories, replacement with paginated content sections that create natural pause points. Autoplay must default to "off" for new users under 18, with explicit opt-in required.
Most significantly, the recommendation algorithm must undergo fundamental restructuring. Instead of prioritizing pure engagement metrics, it would need to incorporate well-being signals—like detecting repetitive late-night usage—and actively diversify content to prevent rabbit-hole immersion. Mandatory 15-minute breaks after 60 minutes of continuous use would become non-skippable for minor accounts. Non-compliance could trigger fines up to 6% of TikTok's global annual revenue.

Why Minors Face Disproportionate Risk

The Commission's focus on youth vulnerability isn't arbitrary. Developmental psychologists note that adolescent brains exhibit heightened sensitivity to social validation cues—the very mechanism TikTok's duet, stitch, and comment features exploit. When a teenager receives likes or shares, dopamine release reinforces compulsive checking behaviors more powerfully than in adult brains with matured reward circuitry.
Internal TikTok documents reviewed by regulators reportedly showed the company tracked metrics like "session recovery rate"—how quickly users returned after closing the app—as key performance indicators. For minors experiencing social anxiety or loneliness, these algorithmically amplified validation loops can rapidly escalate from habitual use to dependency, interfering with critical developmental milestones like face-to-face social skill building.

Ripple Effects Across the Social Media Landscape

While TikTok stands in the regulatory crosshairs today, this case establishes a dangerous precedent for every engagement-driven platform. Instagram Reels, YouTube Shorts, and emerging AI-curated feeds all employ similar frictionless design patterns. If the EU succeeds in mandating interface changes based on behavioral harm rather than illegal content, the entire attention economy business model faces existential recalibration.
Industry analysts predict two divergent paths: platforms might implement "EU-mode" interfaces with reduced engagement metrics for European users while maintaining addictive designs elsewhere—a compliance patch rather than philosophical shift. Alternatively, this ruling could catalyze genuine industry reform if public pressure mounts globally for humane-by-design digital experiences that respect cognitive boundaries.

What Users Can Do While Legal Battles Unfold

Until regulatory decisions crystallize, users—especially parents—can implement protective measures immediately. Disabling autoplay in TikTok's settings menu creates crucial friction points. Setting daily screen time limits through device-level controls (iOS Screen Time or Android Digital Wellbeing) proves more effective than in-app tools, which users can easily override during compulsive moments.
For teenagers, co-creating usage agreements works better than unilateral restrictions. Discussing why infinite scroll feels hypnotic—framing it as intentional design rather than personal weakness—builds media literacy that transfers across platforms. Placing phones outside bedrooms overnight eliminates the most damaging usage pattern regulators identified: fragmented sleep from late-night scrolling sessions.

Can Regulation Keep Pace With Design Innovation?

This TikTok case exposes a fundamental tension in digital governance. While laws like the DSA establish vital guardrails, platform designers continuously innovate new engagement mechanics faster than regulators can analyze them. Tomorrow's AI-generated infinite feeds or emotion-responsive content streams may prove even more psychologically potent than today's infinite scroll.
Sustainable solutions likely require shifting regulatory focus from reactive feature-banning to proactive design certification—requiring platforms to demonstrate well-being impact assessments before launching engagement features, much like pharmaceutical companies must prove drug safety. The EU's current approach represents a necessary first step, but lasting protection demands embedding ethical design principles into the development lifecycle itself.

What Happens Next in This Regulatory Showdown

TikTok now enters a 30-day consultation period to formally respond to the Commission's preliminary findings. Legal teams will scrutinize whether evidence meets the DSA's high bar for proving intentional harm rather than unintended consequences of engagement optimization. A final decision expected by June 2026 could trigger immediate compliance demands or escalate to the European Court.
Regardless of outcome, this case has already reshaped the conversation around digital well-being. For the first time, a major regulator has declared that making apps too engaging constitutes a legal violation—not merely an ethical concern. That philosophical shift may prove more consequential than any single mandated feature change, potentially redefining the social contract between platforms and the humans who use them.

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