AI

Apple Continues Improving Apple Support App's AI Assistant

Apple Support Assistant now runs diagnostics and offers official help—here's what the upgrade means for your device troubleshooting.

Matilda

Apple Continues Improving Apple Support App's AI Assistant

Apple Support Assistant Gets Smarter, Drops "Preview" Label Apple's AI-powered Support Assistant is no longer a test feature—it's evolving into a legitimate troubleshooting tool inside the Apple Support app. The latest update introduces on-device diagnostics, a refreshed interface with an "Ask" tab, and broader availability to testers. If you've struggled with vague error messages or complex repair steps, this assistant now guides you through fixes with device-specific intelligence—no appointment required. Credit: Google From Chatbot to Diagnostic Partner What began as a simple chat interface last August has transformed into something far more capable. Early versions could answer basic questions like "How do I reset my AirPods?" or "Why won't my iPhone charge?" But the latest iteration goes deeper. Now, when you describe an issue—say, rapid battery drain—the Support Assistant can initiate a background diagnostic scan. Seconds later, …

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