Zoom’s founder and CEO, Eric Yuan, believes artificial intelligence is the key to achieving a shorter workweek. Speaking at TechCrunch Disrupt 2025, Yuan revealed that AI-powered tools—like Zoom’s new “digital twin” avatars—will soon handle repetitive communication tasks, freeing employees to focus on creativity and strategic thinking. His vision reflects a growing trend among tech leaders who see AI as an accelerator for productivity and work-life balance.
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How Zoom CEO Eric Yuan Says AI Will Change Work
Yuan has already started using his AI avatar to represent him during investor calls, proving how “digital twins” can attend meetings and respond in real time. He envisions a future where these AI companions negotiate deals, summarize discussions, and even manage emails. According to Yuan, this innovation could eliminate hours of redundant work—cutting the traditional five-day workweek down to four or even three days.
Why Zoom CEO Eric Yuan Says AI Is Key to Efficiency
Zoom’s strategy now revolves around AI, with Yuan admitting his leadership team spends “multi-hour meetings” planning AI-driven products. He believes artificial intelligence can handle routine collaboration across Zoom’s ecosystem—like its online whiteboards and shared documents—allowing teams to complete projects faster and more efficiently. As Yuan put it, “AI, AI, and AI” are Zoom’s top priorities for the future of work.
What the Future of Work Could Look Like with AI
Imagine sending your AI twin to collaborate on a contract before you step into a negotiation, or having your inbox automatically sorted with responses drafted. Yuan’s outlook is clear: AI won’t just change how we work—it will redefine what “work hours” mean altogether. The goal, he says, is to give people time back to focus on innovation, creativity, and personal growth.
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