Deloitte goes all in on AI — despite having to issue a hefty refund for use of AI.
Matilda
Deloitte’s Bold AI Bet Amid Refund Scandal Deloitte Goes All In On AI — Despite Having To Issue A Hefty Refund For Use Of AI Deloitte goes all in on AI — despite having to issue a hefty refund for use of AI — showing that even top consulting firms are learning the hard way how to balance innovation with responsibility. On the same day Deloitte doubled down on AI through a major partnership with Anthropic, the company also faced public scrutiny for AI-generated inaccuracies in a government report. Image Credits:Roberto Machado Noa / Contributor / Getty Images A Costly AI Misstep The timing couldn’t have been more ironic. As Deloitte celebrated its AI expansion, Australia’s Department of Employment and Workplace Relations announced that the firm must issue a refund for a flawed report produced with AI assistance. The A$439,000 “independent assurance review,” published earlier this year, was found to contain multiple factual errors — including citations to non-existent academic papers. After investigations, Deloitte agreed to refund t…
