Zoox Seeks U.S. Approval To Launch Commercial Robotaxi Service

Amazon-owned Zoox is taking a bold step in the race to autonomous vehicles. The company has formally asked U.S. federal regulators for an exemption that would allow it to launch a commercial robotaxi service using its custom-built vehicles—designed without steering wheels or pedals.

Zoox Seeks U.S. Approval To Launch Commercial Robotaxi Service

Image Credits:David Paul Morris/Bloomberg

This request marks a critical move for Zoox as it pushes to bring its futuristic ride-hailing vision closer to reality. By seeking approval from the National Highway Traffic Safety Administration (NHTSA), Zoox is looking to overcome legal barriers that currently stand in the way of operating its purpose-built robotaxis.

What Zoox Is Requesting

According to the company, Zoox submitted a petition for what’s known as a “555 exemption.” This type of request asks regulators to temporarily waive certain Federal Motor Vehicle Safety Standards for vehicles that use new technologies.

In Zoox’s case, the petition covers eight safety standards, many of which assume cars must have traditional controls like a steering wheel and pedals. Since Zoox’s robotaxi is fully autonomous and built from the ground up for self-driving, those controls aren’t part of its design.

NHTSA’s Role In The Process

A spokesperson for the NHTSA confirmed that Zoox applied for the exemption and that the agency is now reviewing the application. Once the initial review is complete, NHTSA will publish a notice seeking public comments before making a decision.

This review process is crucial, as it balances innovation with passenger safety. Regulators will examine whether Zoox’s vehicles can safely operate without meeting the traditional standards and whether temporary exemptions are justified for advancing autonomous technology.

Why This Matters For Robotaxis

Zoox’s request follows two major milestones that signal the company’s readiness for commercial operations. By seeking regulatory approval, Zoox is positioning itself as a serious player in the competitive robotaxi industry—an arena that includes Waymo, Cruise, and Tesla.

If approved, the exemption would allow Zoox to begin deploying its uniquely designed robotaxis on U.S. roads, offering a glimpse of a future where ride-hailing doesn’t require human drivers.

The outcome of this exemption request will set an important precedent for the autonomous vehicle industry. It could influence how regulators approach other companies looking to deploy purpose-built robotaxis that don’t fit traditional car standards.

For now, all eyes are on NHTSA’s review process. Whether Zoox secures approval or faces delays, this move highlights how close the company is to launching a commercial robotaxi service—and how the future of urban mobility is steadily taking shape.

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