Texas probes Meta, Character.AI over kids’ mental health claims

AI, Kids, and Mental Health Concerns

Texas attorney general Ken Paxton has accused Meta and Character.AI of misleading children with AI chatbots that present themselves as mental health support tools. The investigation raises urgent questions about the role of artificial intelligence in children’s emotional wellbeing, with concerns that kids may mistake chatbot responses for real therapy. The case highlights growing debates around AI safety, deceptive marketing, and the risks of technology when it blurs the line between entertainment and healthcare.

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Texas attorney general investigates AI mental health claims

According to the announcement, the Texas attorney general is looking into whether Meta’s AI Studio and Character.AI violated consumer protection laws by engaging in deceptive trade practices. Officials argue that by allowing AI personas to present as therapists, these platforms risk convincing vulnerable children they are receiving legitimate mental health support. Paxton emphasized the importance of protecting kids from “exploitative technology,” warning that AI-driven advice often comes in the form of generic, recycled responses rather than professional guidance. This probe follows broader national scrutiny of AI chatbots and their growing presence in children’s digital lives.

Why AI chatbots pose risks to children’s mental health

AI chatbots are designed to provide quick, conversational responses, but when used as substitutes for therapy, they introduce serious risks. Many young users interact with personas labeled as “psychologists” or “therapists” without realizing the limitations of these bots. The concern is not just about misinformation, but also about how children may form emotional reliance on AI companions. Unlike licensed professionals, AI systems lack training, empathy, and accountability. Experts argue that this creates a dangerous illusion of care, where children may trust advice that could worsen their mental health struggles rather than improve them.

Balancing innovation with responsibility in AI regulation

The Texas attorney general’s investigation into Meta and Character.AI reflects a growing need to balance innovation with responsibility. While companies argue that disclaimers and labels make AI limitations clear, critics say that children are not equipped to fully understand those warnings. The outcome of this probe could set important precedents for how AI platforms are regulated in the U.S., particularly when it comes to marketing and safeguarding children. At its core, the case raises an important question: should AI companies be allowed to market products that appear therapeutic without medical oversight, or should stricter guidelines be enforced to protect vulnerable users?

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