Google Pixel Care+ Replaces Preferred Care, Includes Free Screen and Battery Repairs
Google Pixel Care+ replaces Preferred Care, bringing a refreshed premium protection plan for Pixel users. Launched alongside the Pixel 10 series, the new plan focuses on delivering more value with free screen and battery repairs, unlimited damage claims, and improved customer support.
For years, Pixel owners have voiced frustrations about Google’s after-sales service. With Pixel Care+, Google is promising a better experience that goes beyond traditional warranty coverage.
What Is Google Pixel Care+?
Google Pixel Care+ is the successor to both Preferred Care and Fi Device Protection in the U.S. Unlike standard warranties, it’s a Pixel-exclusive extended protection program designed to compete with offerings from AppleCare+ and Samsung Care+.
Subscribers get:
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Unlimited claims for accidental and mechanical damage.
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$0 cost for screen and battery repairs.
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Extended warranty coverage.
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Priority customer support.
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Genuine Google parts for repairs.
This overhaul shows Google’s intent to fix one of its weakest points: hardware repair and support.
Why This Upgrade Matters
One of the biggest pain points for Pixel owners has been repair reliability. Horror stories of long delays and mishandled devices have been common across forums. With Google Pixel Care+, Google seems to be addressing these concerns head-on.
The improved plan not only makes repairs cheaper but also streamlines the claims process. Users can now file claims directly in the My Pixel app (introduced with the Pixel 10), making it easier than ever to track and resolve issues.
Added Perks for Pixel Owners
Pixel Care+ goes beyond just covering repairs. Subscribers also get free upgraded shipping on replacement devices or parts, with many cases eligible for next-day delivery.
This level of service signals a shift toward offering Pixel users a premium experience more in line with competitors. By bundling in free screen and battery repairs, Google is positioning Pixel Care+ as a must-have for anyone planning to keep their phone long-term.
With Google Pixel Care+ replacing Preferred Care, the company is finally making a serious push to improve its post-purchase support. Free screen and battery repairs, unlimited claims, and faster service make this one of Google’s most user-friendly plans yet.
For Pixel fans frustrated with past repair experiences, this could be the upgrade they’ve been waiting for.
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