Google Maps bug disrupts public transit routes on Android
Google Maps has long been a trusted companion for navigating unfamiliar streets, public transportation, and even walking routes. But a recent bug is leaving many Android users frustrated—especially those who rely heavily on public transit directions. Reports have flooded in, particularly from Reddit and tech forums, stating that searching for transit routes on Google Maps causes the app to crash unexpectedly. This glitch seems to be limited to some Android devices and hasn’t yet been officially acknowledged by Google. If you're struggling to get transit directions, you're not alone—and you're definitely not imagining it. Here's what we know, what users are saying, and what you can do while waiting for a fix.
Scope of the issue: how widespread is the Google Maps public transit bug?
Although the bug isn't affecting every user, the growing number of complaints suggests it’s more than just an isolated issue. A Reddit thread shared by Android Police revealed that users from various parts of the world are facing the same crash when attempting to access public transit directions. One common theme is that the problem appears mostly on Android devices, particularly those using newer versions like Android 14 or 15. Some users on the Google Pixel 9 have not experienced the glitch, suggesting the bug could be device-specific or related to certain builds of the Google Maps app. Android Police confirmed that they could replicate the crash on one of their devices, reinforcing the idea that this isn't just a user error or poor connectivity—it’s a real, reproducible issue within the app.
Another frustration is the lack of transparency. Google has not made an official statement yet, and no timeline has been provided for a fix. That silence adds to user confusion and has triggered speculation on whether a patch is underway or if this bug is still under internal investigation. This leaves frequent commuters—many of whom depend on public transportation—scrambling for alternatives.
Workarounds and temporary solutions while waiting for a Google Maps fix
While the issue is still unresolved, there are a few steps users can take to navigate around the bug. Some users have reported success after updating the Google Maps app to its latest version. If you're affected, the first step should be to check for updates in the Google Play Store. Additionally, clearing the app’s cache or reinstalling it altogether has resolved the issue for some Android users.
If you're still stuck, switching to alternative transit apps like Moovit, Transit App, or Citymapper might be your best bet for now. These apps offer robust public transit information and route planning, often tailored for specific cities and regions. They can provide real-time bus and train schedules, route alerts, and even offline maps, offering similar (and sometimes more detailed) features compared to Google Maps. It’s not an ideal solution—especially for those heavily integrated into the Google ecosystem—but it does help maintain some level of transit efficiency until the issue is patched.
Also, for those in regions where Google Assistant is linked to Maps, issuing voice commands to get directions has been hit-or-miss. This suggests the bug might be affecting the core routing function within the app itself, not just the UI interface.
What this means for Google Maps users and public transit commuters
This glitch raises broader concerns about reliability and communication when essential apps like Google Maps experience functional failures. Millions depend on this service daily—not just for convenience, but for necessity. The failure to search for public transit directions disrupts routines, affects time-sensitive travel, and undermines user trust in Google’s ecosystem. While Google is generally responsive to technical bugs, the lack of acknowledgment here has many users feeling left in the dark.
Beyond temporary fixes, the situation is a reminder of the importance of app redundancy—especially when depending on digital tools for real-life transportation. Whether it’s for commuting to work, school, or planning a trip, relying on a single app can lead to unexpected hurdles. Until a reliable update is rolled out or Google formally addresses the issue, it’s wise for Android users to keep backup transit apps installed and explore alternate routes before heading out.
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