How AI Voice Company Hyper Plans to Revolutionize 911 Calls
Why AI Voice Company Hyper Was Created to Solve 911 Call Delays
In a world where every second counts, especially during emergencies, the AI voice company Hyper has emerged with a bold mission: to streamline 911 calls using artificial intelligence. Founded by Ben Sanders and Damian McCabe, Hyper just secured $6.3 million in seed funding to scale its AI-powered system that handles non-emergency 911 calls. This innovation directly tackles a long-standing issue in emergency services—call volume overload due to non-critical reports like barking dogs or noise complaints. By using AI voice systems to offload these types of calls, Hyper aims to free up human dispatchers to prioritize life-threatening situations. Within its first official announcement, Hyper positioned itself as a solution to the most frustrating inefficiencies in public safety communication.
Image Credits:Ben Sanders
How Hyper’s AI Voice System Works to Handle Non-Emergency Calls
The AI voice company Hyper offers more than just automated responses—it’s designed to think and triage like a human dispatcher. According to CEO Ben Sanders, Hyper can answer common questions, send helpful links via text, file non-emergency police reports, and reroute calls to the appropriate department. Importantly, it has a built-in safety net: if the system detects anything remotely resembling an emergency, it escalates the call to a live responder immediately. This helps ensure that high-priority calls—like medical emergencies or crimes in progress—aren’t delayed by routine complaints. Hyper integrates directly into existing 911 infrastructure, meaning departments don’t need to replace their systems to benefit. By minimizing response time for emergencies, Sanders argues, Hyper isn’t just a convenience—it’s a tool that could literally save lives.
Why Hyper Stands Out in the Competitive AI Emergency Response Space
While startups like Aurelian also offer services to manage non-urgent calls, Hyper’s laser focus on 911 response gives it a competitive edge. The AI voice company Hyper is specifically engineered for integration with emergency dispatch systems rather than functioning as a standalone tool. Sanders’ own background—working in both government and tech, and even running for federal office—gave him unique insight into the operational pain points that plague public safety. That insider understanding, along with co-founder Damian McCabe’s product leadership, allows Hyper to address this issue not just technologically, but politically and logistically. The company’s emphasis on escalation safeguards and contextual decision-making shows that they’re not simply automating for the sake of efficiency—they’re building trust in AI as a public safety partner.
What’s Next for Hyper After Its $6.3 Million Seed Funding
The recent $6.3 million seed round, led by Eniac Ventures and supported by Ripple Ventures, GreatPoint Ventures, Tusk Venture Partners, and K5 Global, marks a major milestone for the AI voice company Hyper. The startup plans to use the funding to scale its presence nationwide, further embed itself into local 911 systems, and expand its technical team—starting with hiring a head of engineering. Beyond 911 calls, the founders envision a broader product line that could assist municipal systems in other areas, from parking enforcement to city service complaints. The fundraising journey, described by Sanders as “frenetic, manic, and fast,” speaks to how urgently investors see the need for disruption in public safety infrastructure. With the right execution, Hyper may not only improve how emergency services respond—but fundamentally reshape the role of AI in civic life.
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