Applebee’s and IHOP Embrace AI to Personalize Dining Experience

Applebee’s and IHOP are introducing AI personalization tools to recommend menu items and boost loyalty.
Matilda
Applebee’s and IHOP Embrace AI to Personalize Dining Experience
Applebee’s and IHOP Introduce AI Personalization to Enhance Customer Experience Applebee’s and IHOP are preparing to roll out AI-powered personalization tools aimed at revolutionizing how customers interact with their menus. By analyzing past purchases and user behavior, the new system will recommend customized food items and exclusive deals. This move follows a growing trend among restaurant chains to use artificial intelligence to improve service quality, increase upselling, and enhance customer retention. As restaurants seek to modernize and stay competitive, introducing AI in dining experiences may soon become the industry standard.                          Image : Google AI personalization tools change the dining game Dine Brands, the parent company behind Applebee’s and IHOP, is taking a bold step forward by adopting an AI personalization engine. This system leverages machine learning algorithms to understand customers’ previous orders and the preferences of similar diners, allowing…