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Anker Power Bank Recall: Fire Risk Prompts Urgent Action

Anker, a widely trusted brand for portable charging solutions, has initiated an urgent recall for multiple power bank models due to serious safety concerns. The anker power bank recall affects several products sold globally, including the popular PowerCore 10000. According to the company, some of the affected units may contain faulty battery cells that can overheat, melt plastic, emit smoke, or in rare cases, catch fire. If you're using any Anker power bank, it's essential to verify your device immediately to avoid potential hazards and determine eligibility for a replacement or refund.

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Which Models Are Affected by the Anker Power Bank Recall?

The anker power bank recall spans two major groups of devices. The first recall, specific to the U.S., involves the Anker PowerCore 10000, model number A1263, sold between June 1, 2016, and December 31, 2022. These units are known to have internal battery issues that could lead to dangerous malfunctions. Affected users are entitled to either a $30 Anker gift card or a free replacement unit.

The second recall is global and impacts a wider variety of power bank models. Devices included are:

• Anker Power Bank (10K, 22.5W) – Model A1257

• Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) – Model A1647

• Anker MagGo Power Bank (10,000mAh, 7.5W) – Model A1652

• Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) – Model A1681

• Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) – Model A1689

These devices may include batteries with impurities or metal particles, which could cause internal short circuits, thermal runaway, or even combustion. Despite Anker’s statement that the chance of malfunction is minimal, the brand has taken a proactive step by initiating a global voluntary recall.

How to Check if Your Device Is Part of the Anker Power Bank Recall

Consumers can easily verify whether their product is affected by visiting Anker’s official recall website. The company provides a serial number checker and a recall submission form, making it straightforward to determine if your device poses a risk. Check the model number printed on the bottom of your power bank, and enter the serial number on the designated form online.

For those with eligible products, Anker offers compensation in the form of a replacement product or an Anker website gift card. In the U.S., refunds are not being issued, but Chinese customers can choose between a full refund, an upgrade exchange, or a gift card equal to the purchase price plus a bonus of 50 yuan.

It’s also worth noting that some of the issues stem from manufacturing problems, such as improper insulation or exposure to extreme heat or physical shock during assembly. Anker’s transparency about vendor-sourced battery issues and its corrective actions show a clear effort to uphold customer safety and brand trust.

What You Should Do Next If You Own an Anker Power Bank

If you're currently using any of the recalled power bank models, stop using it immediately and begin the recall process. Safety should be the top priority, especially when dealing with lithium-ion battery technology, which can pose serious hazards if compromised. Whether or not you’ve experienced any issues with your device, participating in the anker power bank recall ensures you're not at risk.

To move forward, follow these steps:

1. Visit Anker’s official recall page.

2. Enter the model and serial number of your device.

3. Submit proof of purchase if requested.

4. Choose your preferred compensation option (replacement or gift card).

Even if your device is functioning normally, it’s better to be cautious. Anker’s voluntary action reflects a commitment to quality and customer safety. If you’re considering purchasing a power bank in the future, this incident also serves as a reminder to check for safety certifications and reviews from verified users.

The anker power bank recall highlights the importance of product safety and consumer awareness. Anker's swift and transparent response to the potential fire hazard reinforces its dedication to customer care. By checking your power bank model and serial number, you can ensure peace of mind and possibly receive a new device or store credit. Don't delay—if you own one of the listed Anker models, take action now to avoid potential dangers and safeguard your electronics.