Zelle Shuts Down Its Stand-Alone App

Zelle is shutting down its stand-alone app, but most users won’t be affected.
Matilda
Zelle Shuts Down Its Stand-Alone App
Zelle, the widely used peer-to-peer payment service, has announced the shutdown of its stand-alone app. If you’re among the millions of Americans who use Zelle to send and receive money, this might sound concerning. However, the reality is that this change is unlikely to impact the vast majority of users. Image:Google Why Is Zelle Shutting Down Its App? The decision to discontinue the stand-alone app comes down to user behavior and cost-effectiveness. According to Zelle, only about 2% of transactions occur through the app itself, while the remaining 98% happen via banking apps that integrate Zelle’s services. Maintaining a separate app requires resources, especially when it involves financial transactions and security. Given this, shutting down the app is a strategic move to streamline operations while continuing to serve users through banking partners. How This Affects Zelle Users If you’ve been using Zelle through your bank’s mobile app, you won’t notice any changes. But if you relied o…