Tesla and Rivian Lead as Most Reliable EV Charging Networks, Consumer Reports Finds
Tesla and Rivian top Consumer Reports' list of most reliable EV chargers, while Shell, EVgo, and Blink lag behind.
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Tesla and Rivian Lead as Most Reliable EV Charging Networks, Consumer Reports Finds
The most problem-free EV charging networks in the U.S. right now are the ones built by Tesla and Rivian, according to a new survey from Consumer Reports. Image:Jonathan Wiggs/The Boston Globe / Getty Images The publication surveyed 1,230 owners on their EV charging experiences between March 2024 and February 2024, and just 4% of the respondents said they experienced problems at Tesla’s Supercharger network. Only 5% said they experienced problems using Rivian’s Adventure Network chargers. Owners had the worst experience with Shell’s Recharge network, having reported a problem 48% of the time. EVgo and Blink chargers were similarly troublesome, with owners experiencing problems 43% and 41% of the time, respectively. Other well-known networks didn’t perform too well, either, with owners logging problems at Electrify America 35% of the time and at ChargePoint chargers 24% of the time. Rivian and Tesla were the only networks in single digits. EVs made up more than 8% of vehicle sales in the U…