Delta Ignored Satya Nadella’s Offer for CrowdStrike Assistance, Microsoft Claims.
Matilda
Delta Ignored Satya Nadella’s Offer for CrowdStrike Assistance, Microsoft Claims.
On July 19, 2024, Delta Air Lines experienced a catastrophic IT outage that severely disrupted its operations and resulted in significant financial losses. The incident, which was linked to a faulty software update from CrowdStrike, a cybersecurity firm, led to widespread flight cancellations and delays. As Delta struggled to manage the fallout, CEO Ed Bastian publicly criticized both CrowdStrike and Microsoft, accusing them of failing to prevent or mitigate the disaster. In a dramatic twist, Microsoft has claimed that Delta ignored multiple offers of assistance, including a direct outreach from CEO Satya Nadella. This article delves into the details of the dispute, explores the broader implications for both companies, and considers the potential impact on the tech industry. The Delta IT Outage: An Overview The Delta IT outage began on July 19, 2024, when a problematic update from CrowdStrike led to significant system failures within Delta’s IT infrastructure. The update, intended to en…
