Hinge CMO Jackie Jantos on Tackling Gen Z Loneliness

How Is Hinge Helping Gen Z Feel Less Lonely in Online Dating?

If you're wondering how Hinge is addressing Gen Z loneliness and transforming the online dating experience, you’re not alone. With search queries like “Is Hinge good for Gen Z?”, “How is Hinge different from Tinder?”, and “Does Hinge help you find real relationships?” rising sharply, there’s a growing curiosity about the app’s role in easing dating fatigue. According to Hinge CMO and President Jackie Jantos, the platform is uniquely positioned to make dating feel less transactional and more intentional—especially for Gen Z, who crave authenticity, inclusion, and meaningful digital interactions. With loneliness skyrocketing among young adults, Hinge is focused on becoming more than just another swipe-based app; it’s aiming to be a catalyst for real, human connection.


Why Gen Z Is Tired of Traditional Dating Apps

Modern dating apps have gained a reputation for superficial interactions, ghosting, and overwhelming options—all of which can contribute to emotional burnout. Even in urban hubs like New York City or London, young singles are reporting that it feels harder than ever to meet someone meaningful. Add in rising subscription costs and a decline in user trust, and it’s clear why many are skeptical about app-based dating. This is especially true for Gen Z, who have grown up with hyper-curated social feeds and a sharp awareness of performative branding. They want platforms that feel real, responsive, and socially conscious.

Inside Hinge’s Gen Z-Centric Marketing Strategy

Speaking at SXSW London, Jackie Jantos revealed that Hinge is reshaping its brand to better align with Gen Z values. “This generation has grown up with a deep understanding of how digital experiences are crafted,” she noted. For Gen Z, transparency and authenticity aren’t buzzwords—they’re expectations. Jantos emphasized that any brand hoping to resonate with Gen Z must lead with inclusion and purpose. This isn’t just about checking diversity boxes—it’s about creating emotionally intelligent technology that reflects the lived experiences of its users.

Hinge vs Tinder: A Data-Backed Shift

While Hinge and Tinder are both owned by Match Group, recent performance data tells two very different stories. Match Group’s Q1 2025 earnings report shows Hinge experiencing stronger direct revenue growth and robust download numbers across English-speaking countries and Western Europe. Tinder, on the other hand, is facing stagnation and leadership challenges, with its CEO recently stepping down. Hinge’s growth isn’t accidental—it’s the result of a focused effort to create a relationship-first platform that appeals to users who are tired of endless swiping and shallow conversations.

High-Intent Features Designed to Spark Real Connections

To combat the “chat collector” mentality common on dating apps, Hinge has introduced limits on the number of simultaneous conversations a user can maintain. “We want to encourage people to close out chats if they’re not genuinely interested,” Jantos explained. The goal? Get users to invest more deeply in fewer, more promising connections. It’s a move that prioritizes emotional engagement over vanity metrics like match counts or daily logins—a smart play for increasing user satisfaction and long-term retention.

Hinge’s Built-In Coaching: Helping Users Date Smarter

One of Hinge’s newest tools is a built-in coaching feature designed to help users build better profiles and navigate early-stage conversations. Whether it's choosing the right photos or writing prompts that actually spark dialogue, the app offers guidance to users who may feel lost in the dating world. This aligns well with Gen Z’s openness to self-improvement and desire for personalized digital experiences. For Hinge, it’s not just about improving the UX—it’s about equipping users to form genuine bonds.

What This Means for Online Dating’s Future
By prioritizing intentionality, emotional intelligence, and inclusive design, Hinge is charting a new path for the future of dating apps. It’s no longer enough to match users based on proximity or shared interests; emotional compatibility, mental well-being, and user values are now central to platform success.  

Final Thoughts: A People-First Dating App for a New Generation

As digital relationships become more central to our lives, platforms like Hinge are proving that tech can still be a force for good. Under Jackie Jantos’ leadership, the company is not just trying to match people—it’s trying to reshape how young adults connect, communicate, and cultivate love in a digital-first world. For Gen Z daters searching for depth and honesty, Hinge’s new direction may be exactly what they’ve been waiting for.

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